Circulation Services Associate
Employment / Posted Aug 31, 2026 | 9:46 AM by Samuel / 10 views
This part-time position is responsible for providing direct assistance to the public at the Checkout Desk, and assisting with carrying out Circulation Services Department operations, assigned tasks, and special department projects.
Supervision received: Works under the direct supervision of the Head of Circulation services and the Circulation Services Manager.
Supervision Exercised: None.
Examples of Duties
• Greets patrons, listens to and understands patron requests, and accurately provides assistance.
• Accepts payments for services and makes change quickly and accurately. Performs basic financial record keeping via computer and on paper. Assists with daily reconciliation of the Checkout Desk and Adult Information Desk cash drawers as assigned.
• Ensures all Circulation Services opening and closing procedures are completed accurately.
• Participates in covering open shifts to ensure the Checkout Desk is consistently fully staffed.
• Assists patrons with using the online catalog and library equipment, such as photocopiers and printers.
• Shelves materials and participates in shelf maintenance, shelf reading, and organizing materials.
• Generates and processes circulation reports and notices as assigned, conducting follow-up with patrons as needed.
• Proficiently uses the library’s computerized circulation system and online catalog to create new borrower records, check items in and out to patrons, search for and request items and handle overdue notices.
• Performs other duties of a comparable level/type as required
Minimum Qualifications
• Graduation from high school or GED is required.
• Two years of satisfactory work experience with the public is required.
• A bachelor’s degree is preferred.
• Must have demonstrated proficiency in verbal and written communication.
• Must have demonstrated proficiency utilizing computer hardware and software.
• Must understand and communicate the library’s operational policies to the public.
• Must understand and regularly review the City of Bismarck’s employee policies
and the library’s operational policies and procedures.
• Must be familiar with, affirm, and uphold the library’s guiding principles: mission,
vision, and value statements.
• Must carry oneself with professionalism and integrity with all internal and external
library stakeholders, assuming positive intent in others’ actions, words, and
behaviors.
• Must have demonstrated ability to work effectively under busy and stressful
conditions.
• Must be flexible with the ability to adapt to changing priorities, processes, and
work environments.
• Must be adaptable to flexible scheduling, including evenings and weekends.
• Must adhere to the library’s Dress Code Policy.
